Privacy
Family1 Insurance Agency (“Family1,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information collected through our website and related services.
This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through www.family1.com and related online services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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- Name, address, telephone number, and email address
- Policy-related information
- Information submitted through forms, applications, or customer inquiries
- Information provided to authorized agents or representatives
- Other information necessary to evaluate, administer, or service insurance-related products or requests
We may also collect certain technical and usage information automatically through cookies and analytics technologies, including:
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- IP address
- Browser type and device information
- Website usage activity
- Pages visited and referral sources
- General geographic location information
How We Use Information
We may use personal information to:
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- Respond to inquiries and service requests
- Process applications and administer insurance products
- Communicate with policyholders, agents, and prospective customers
- Improve website functionality, security, and user experience
- Comply with legal, regulatory, and contractual obligations
- Detect fraud, unauthorized activity, or misuse of our systems
Disclosure of Information
Family1 does not sell personal information in exchange for monetary compensation.
We may disclose information:
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- To affiliated companies and authorized service providers performing services on our behalf
- To licensed agents, brokers, reinsurers, administrators, or business partners involved in insurance operations
- To comply with legal obligations, court orders, or regulatory requests
- To protect the rights, property, or safety of Family1, our customers, or others
- As otherwise permitted or required by applicable law
Confidentiality and Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
Access to personal information is restricted to employees, agents, contractors, and service providers who require such information to perform legitimate business functions.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to enhance website functionality, evaluate website performance, and improve user experience.
Users may adjust browser settings to refuse or limit certain cookies; however, some website functionality may be affected.
Third-Party Links
This website may contain links to third-party websites. Family1 is not responsible for the content, privacy practices, or security of third-party sites.
Children’s Privacy
This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through this website.
Your Rights and Choices
Depending on applicable law, individuals may have certain rights regarding their personal information, including rights to request access, correction, or deletion of certain information.
Questions regarding this Privacy Policy or requests concerning personal information may be directed to:
Family1 Insurance Agency
1 Overlook Point, Suite 265
Lincolnshire, Illinois 60069
Changes to This Policy
Family1 may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date posted on this page.